Customer Testimonials

Facebook logo
Facebook Apr 7, 2021

Excellent customer service from Michael Lacour and staff!

Google logo
Google Apr 2, 2021

Best experience I’ve had in purchasing a vehicle. Luay was knowledgeable and easy to work with.

Facebook logo
Facebook Mar 23, 2021

Teryn Rogers reached out to me when she heard I was looking for a new MDX. She went well out of her way to help me. Great customer service and would highly recommend her!

Google logo
Google Mar 12, 2021

Michael was very helpful and made my first time car buying experience a memorable one! Sharon was also very helpful and both were knowledgeable about the vehicle and very very patient with me! Thank you both!

Facebook logo
Facebook Mar 11, 2021

This was probably my best experience I’ve ever had when buying a new vehicle. I’m 68 years old and from Lake Charles and have purchased many cars in my lifetime . I made the trip to Lafayette to purchase my new TLX because of first contact with Luay my salesman was very friendly and welcoming. I also had an opportunity to meet Sharon the Sales Manager. Working with these two folks was definitely a pleasure. No pressuring,treated me like family. I give Acura of Lafayette 5 stars and recommend them highly. Thanks again Sharon and Luay. I love my new ...

Facebook logo
Facebook Mar 4, 2021

Big Huge Thanks to Luay!!

Facebook logo
Facebook Feb 17, 2021

Outstanding service and genuine hospitality

Google logo
Google Feb 9, 2021

I want to take a minute to rate my recent experience at Lafayette Acura. My recent purchase was a very smooth process from beginning to end. More specific I would like to give high praise to my salesman, Michael Lacour. Not only was he a extremely genuine but also a true professional. My husband and I went to look at Acura's with no intent to buy. Not once was he pushy. He is very knowledgeable and answered any questions we had. I highly reccomend Lafayette Acura and Michael Lacour.

Google logo
Google Feb 5, 2021

Michael Lacour was our salesman at ACURA of Lafayette. He made buying a car easy. He was super friendly and knowledgeable. He made buying a car an enjoyable experience. I would recommend Michael if you are interested in an Acura.

Google logo
Google Jan 25, 2021

Michael definitely made car shopping a great experience! He had a very welcoming demeanor about him that makes you feel as though he’s known you for a long time! Acura is very lucky to have him as a sales consultant!

Google logo
Google Jan 22, 2021

This is the first time I bought a vehicle from this dealership. I have bought many vehicles from many other dealerships. Usually every two years. I will tell you. This is the best experience I’ve had at buying a vehicle. Beau my salesman went above and beyond working with me. Everyone that I came in contact with was professional and eager to meet my needs. I will buy all my vehicle from now on with this lot. Thank you for still showing me customer service matters to customers.

Google logo
Google Jan 19, 2021

I have purchased Acura vehicles since 2007 in various Dealerships while living in Florida. None of those compare to the wonderful experience with Micheal Lacour at Acura of Lafayette. Micheal was very pleasant when answering all my questions. He did not rush or apply any pressure during the entire process. The completion of the paperwork with the business manager Josh Ezell was equally as pleasant. He was very well organized which made the process comfortable and quick.

Google logo
Google Jan 3, 2021

Thank you so much for such an easy purchase experience! Luay is an awesome sales person and the rest of the team were so nice. I definitely recommend this dealership and would purchase from them again!

Facebook logo
Facebook Dec 30, 2020

Acura of Lafayette was not open when I purchased my 2020 MDX, but I went in today because there has been a constant rattle near my steering wheel in my car. I’ve brought it to Baton Rouge before and received very little help with this pesky little noise. Daniel in the service department listened to my problem and the service department worked hours until they fixed the issue. It was so nice driving home today and not hearing any rattles inside my vehicle. Thank you for your help! Will recommend this service department to anyone in need!

Google logo
Google Dec 30, 2020

Daniel Rousseau (Service Advisor) I stopped by with a question and a problem, and was greeted with a smile. My question was answered and problem was quickly resolved. Thank you Daniel!

Google logo
Google Dec 22, 2020

Beautiful new store and great staff! Recommend anyone in the market for a new or used car in the Lafayette area to check them out.

Google logo
Google Dec 20, 2020

I would like to thank Michael Lacour and the Acura team for their professionalism. Michael was an excellent salesman explaining all the details of my purchase. He was very patient and helped to facilitate a smooth agreement. I'm so happy Acura moved to Lafayette, LA.

Google logo
Google Dec 16, 2020

We are proud to have been this brand new and beautiful dealerships first lease.The team at Acura of Lafayette, Michael Lacour and Sharon Leger earned our business. The transaction options were presented up front and with clarity. We have already made recommendations to others.

Google logo
Google Nov 15, 2020

Very nice facility. Quick service and courteous. Not pressured to fix anything until I talked to my husband. A+

Facebook logo
Facebook Nov 13, 2020

Purchasing my 2020 Acura MDX was a top notch experience. From the greeting at the front door to driving off the lot. Everyone worked as a team to get the deal done. Huge thank you to Justin for being a great salesman and assisting me in finding my perfect vehicle that had all of my must haves. Sharon did a phenomenal job at crunching the numbers and getting my payments exactly where I needed them. Josh and Chris worked together to ensure I was properly covered with maintenance and made the signing process smooth and easy! For a seamless, smooth and ...

Google logo
Google Oct 31, 2020

My experience with Acura and their entire team was amazing !! They made me feel welcome as soon as I arrived !! My salesman Luay was awesome !! I made an inquiry online about the car I was interested in and he answered all of my questions, he was very detailed about all of my options and he had everything ready to go for me once I made my decision !! They even called the very next day after my purchase to see if I was enjoying the car and to make sure I didn’t have any additional questions !! Thank you guys so ...

Facebook logo
Facebook Oct 31, 2020

My experience with Acura and their entire team was amazing !! They made me feel welcome as soon as I arrived !! My salesman Luay was awesome !! I made an inquiry online about the car I was interested in and he answered all of my questions, he was very detailed about all of my options and he had everything ready to go for me once I made my decision !! They even called the very next day after my purchase to see if I was enjoying the car and to make sure I didn’t have any additional questions !! Thank you guys so ...

Facebook logo
Facebook Oct 24, 2020

Aside from the long wait for the maintenance on the vehicle to be done, This Honda Pilot was the best option for my wife as she came out of a Jeep Patriot. We arrived at 1030am, spent a couple hours looking it over. The test driving area is not big. Maybe two city blocks.. When buying a new car I’ve always opened a car up to see what it would do. I was chastised for going a little faster than other people do. Luay and Josh worked to get everything done as quickly as possible. The drive home was ...

Google logo
Google Oct 17, 2020

I had a very pleasant experience at this Acura Dealership. The representative who helped me, Daniel Rousseau, was very knowledgeable, helpful and respectful. At no point did I feel pressured to buy anything extra, and he took the time to explain my cars condition and needs. I will 100% recommend.

Google logo
Google Oct 15, 2020

So happy to have an Acura dealership in Lafayette!! Excellent customer service !!! Thank you so much!!

Google logo
Google Oct 15, 2020

Daniel Rousseau greeted me as soon as I drove up to the dealership. He was so polite. He answered all of my questions. He was very professional and knowledgeable.

Google logo
Google Oct 5, 2020

Beautiful new showroom and excellent customer service from Daniel Rousseau. Very happy to now have an Acura Dealership in Lafayette!

Google logo
Google Oct 5, 2020

1st visit here at Acura of Lafayette! Very nice dealership, thankful I didn’t have to drive to Baton Rouge. All staff very very friendly and helpful, Logan was very professional and informative about what needed to be done with my vehicle and what was happening while I was waiting. I will return for my other vehicle service needs! I give 5 plus stars!!

Google logo
Google Oct 2, 2020

I had a great experience at Acura of Lafayette today. The staff greeted me as soon as I walked in. Daniel discussed the plan for my MDX and updated me on the status throughout the oil change. I am so glad I was able to get my car serviced locally and nice to know my car was in good hands. I will definitely be back!

Google logo
Google Sep 30, 2020

I had my first visit to the Acura of Lafayette service dept and everyone I was introduced to was so professional and made sure while I waited on my vehicle I was comfortable and updates were given during the wait. Thank you Daniel and I think the other young man was Logan, (sorry if I got his name wrong), but the smiles and interest in the customer made the Acura experience worth while. This is definitely my Acura dealership as long as I’m driving an Acura in the state of Louisiana. I know it’s still early to tell, ...

Google logo
Google Sep 30, 2020

I am SO thankful that Acura of Lafayette opened this week!! Not only did they save me a trip to Baton Rouge but the service was impeccable. Daniel and Logan were very helpful and kept me updated through out the time it took to ensure my car was road ready. They took care of all of the lights on my dashboard AND was able to accommodate my last minute decision for an oil change. They also completed a complementary multi-point inspection and I received my car back, clean and in tip-top shape. I will definitely be back for future service ...


Leave Us A Review