Customer Testimonials
Acura Lafayette always does a great job!
Amazing customer service! Honest and truly looks out for the best interest of the customer! Shantell goes more than above and beyond every time I visit.
I'd give this place 100 stars if I could. Let me start by saying Michael LaCour is by far, the kindest, most patient and trustworthy sales person I have ever worked with. This was my first Acura purchase and Mike and his team made my experience an extraordinary one. Thank you! I will never forget you and I promise that I will purchase all of my future vehicles from here.
Lucy Alshehabi
Easy in and out for my issue. Very accommodating and helpful!
My experience purchasing a car from Acura Lafeyette was excellent. I worked with Taylor through the entire purchase. She was fast and thorough when it came to any questions/concerns I had. Taylor made the car purchase easy by offering a complete walk around video of the car. I would highly recommend working with Taylor to purchase your next vehicle.
Taylor with Acura of Lafayette made the buying process easy. I told her what I was looking for and when I wanted to buy. She made it happen!! If you are in the market for a new or pre-owned vehicle I highly recommend Taylor.
Luay Alshehabi was very helpful & patient with us. Wonderful service.
For someone like me that stresses over car repairs, I am always put at ease the moment I am greeted at the Acura dealership. I am moved into fully relaxed once inside the amazing reception and waiting area.
Awesome experience! With this GREAT EXPERIENCE with Luay, we purchased 2 vehicles instead of 1!!!! Luay, thank you for all your help!!! Go & see our guy Luay for all your vehicle purchase needs!!!
My salesman was Mr Luay Alshehabi. He was the best, very patient with me. I had not purchased a car in 10 years & he was the best
Quick and easy. Good people.
I have been an Acura owner for over 20 yrs., was driving to Baton Rouge, previously. I had no idea of Lafayette location, until received a marketing mail out. I went the next day as I was in need of oil change & assessment for maintaining my vehicle. An exceptional experience. Shantel A+ for the Acura Dealership learning opportunity. The foundation of Lafayette Acura Dealership begins when you drive up. Present is the lost foundation of many business, quality customer service. The facility is welcoming, comfortable and setup to satisfy all customers and business customers, with top quality seating, computer station ...
Luay Alshehabi was an absolute blessing to work with. The dealership as a whole is top tier to put it lightly. My wife and I couldn’t be happier with how things went. Total success. One of the best car buying experiences of my life!! Bravo Bravo!!! Thank yall so much!
Always great service and friendly staff!!!
I came here for service of a used car I purchased. Staff was welcoming and friendly. Waiting area is nice with drinks and snacks. Also has computer station and TVs. They did have my car for several hours trying to detect an oil leak but never found. There was no charge. I still find oil on my carport floor when vehicle is parked which is discouraging. They did tell me to bring back at any time if I still had issues.
Luay was very helpful, and professional. Would definitely recommend his services
Top Notch Service Dept. !!
Awsome service!
Great place very trustworthy
I had a great experience with Kayla Bouy and Bill Jones. I can from Texas to purchase a pre-owned vehicle. Kayla and Bill greeted me and had the vehicle ready, just as described. They had a vehicle well priced and gave me top dollar for my trade-in compared to other dealerships. I would highly recommend this dealership coming from out of state to purchase.
Just wanted to share our experience. It was absolutely amazing and our salesman Michael Lacour was amazing and went above and beyond.
Very friendly staff & customer service..
Issue examined and replacement parts ordered
Luay is a very good salesperson. He gave us all the information we needed and made the process simple and easy.
Very helpful, worked with me on my trade in. Thank you
The staff at Acura of Lafayette are so awesome. They always greet you with professionalism. Great job guys! Keep up the great work!
They are amazing the service advisor shantell is very nice and gets down to business not only do they get the job done quickly and professionally they also clean it very nice place
Come see Luay Alshehabi at Acura of Lafayette, he is one of the best sales people I ever worked with, very patient and knowledgeable, he took very good care of me and found the vehicle that best my needs. I will always come to this dealership and buy from Lusy. Thanks for all the help
I had the most relaxed time purchasing my first car here. The salesman I believe his name started with an L, he was so patient and wonderful. I’ve been to nightmare dealerships and this place is the one to go to. Cannot beat the prices and service!
Shantell was very personable and provided the highest level of professionalism. Acura of Lafayette’s service department was an exceptional experience and a great complement to the sales process
We had a great experience with Acura Lafayette and Luay Alshehabi. Great service and we look forward to being Acura owners for years to come!
I saw a used vehicle on website and contacted Acura dealership and connected with TAYLOR who by the way is my salesperson of choice from now on due to the fact that she made the transaction if l may say very pleasurable due to customer interaction and transparency which I appreciated as a new customer, so again great experience
I went into Acura and was greeted by Mr. Michael Lacour. He was so kind and helpful to assist me. Everything he explained with a personable manner and very professional. I will tell all my friends and family to go see him. Thank you Acura and Mr. Lacour.
Luay alshehai is a fine salesman very helpful
Love my new to me car! Michael Lacour was truly a pleasure to work with and provided exceptional service to us! We will be back when our family needs another vehicle.
Fantasic service! Ask for Luay Alshehabi. He’s the best.
Michael Lacour was excellent to work with! Professional and always helpful when my husband had any questions. Michael made our buying process smooth and enjoyable!
Happy with my service. Always prompt and quality work
Mr. Lacour is amazing!!!!! Shantell and crew are phenomenal. I will be buying my next vehicle from Acura of Lafayette.
I recently had my car serviced at Acura, and I wanted to share my experience, particularly the outstanding service provided by Shantel, my advisor. From the moment I arrived at the service center, Shantel greeted me with a warm and welcoming smile. She exhibited exceptional professionalism and attentiveness throughout the entire service process. Shantel took the time to thoroughly explain the service my car needed and answered all of my questions in a way that was easy to understand. Her knowledge and expertise were evident, and it made me feel confident that my car was in capable hands. What truly ...
So far my experience was awesome. Customer service was great, car was in & out with in a few hours and the service providers even checked in a few times to make sure my car was running smoothly. Hopefully I won’t ever have to bring my car back lol, but if I do I’m sure it’ll be another great experience.
Excellent service and very nice waiting area!
Great Service!!!
Exceptional customer service. Knowledgeable staff. Clean comfortable waiting area. I was kept informed each step of the process.
They were extremely helpful and repaired my car in only two days. Shantell Landry is excellent and she treats you as family and works to repair your car promptly.
We love Luay! His service and knowledge was amazing! We will come back and work with him!!!
Geaux see Luay and Jordan!! At Acura or Infiniti They have great deals with the best customer service around!
I corresponded with nearly 2 dozen Acura dealers in multiple states looking for the best deal on the sought-after Integra Type S. Jordan and Bill made my decision to travel from Texas an easy one. They were prompt in responding to my questions, offered the best deal (by far), and treated me like a friend. You couldn’t have made this easier, and we got to see some alligators to boot. Thank you!!
It was an absolute pleasure to work with Jordan, Bill, and the team. We traveled from Texas for my new Integra Type S, and it was worth the journey! From the start, Bill and Jordan answered my questions and provided impeccable service. They treated me like a friend. Best of all, the entire deal from start to finish was exactly what they promised—no surprises or changes. This meant a lot to me, as first-rate service is something I really value. If you’re in the market for an Acura, these are your people!
The service was exceptional. Would recommend them to anyone.
Everyone is so courteous when you bring your car in to be serviced. The waiting area is always clean and the seating is comfortable so you can relax and wait for your service to be completed, which NEVER takes long. They give you a text to let you know if they’re suggesting any other services. And they come and find you in the facility to personally go over those suggestions. I’ve never had an experience like this at any other dealership and I didn’t even purchase my car there. (The chip shortage) I would recommend purchasing and ...
Thank you Luay, had a great and easy experience
Best customer service!! Always a pleasant experience.
So excited with the purchase of my Acura MDX. Luay was great to work with as always!!!!
Purchasing a vehicle from Acura of Acadiana was a fantastic experience. Our salesman, Michael Lacour, was very professional, knowledgeable, patient and not at all pushy. I would highly recommend asking for Mr. Lacour when shopping for a vehicle. Sharon and Paul Griffith
Mr. Luay was very nice, welcoming, and knowledgeable. I highly recommend!
We had an excellent shopping and buying experience with Taylor Landry. It was as pleasant as possible, she gave us great care and attention. I'd recommend that anyone looking for a car to give her a call. I've also had previous experience with the Acura Service Dept and they hit homeruns as well.
Luay Alshehabi was very helpful.
I can not thank Luay and the whole Acura team enough for going above and beyond for me. If you need a new vehicle stop by for excellence service and a stress-free no hassle buying experience. Thank you again.
Notification of low tire pressure displayed on dashboard. Went sraight to Acura Lafayette Dealership. The issue was resolved timely. It was such a relief at the end of a hard work day🤗✔
Everyone here was so helpful and nice. My salesman, Luay, was fantastic and very patient with me as I made my decision! Couldn't have asked for better help walking me through the process!!! 10/10 recommend anyone looking for a new car to ask for him!
The best car buying experience ever. Michael LaCour got me a great deal!! The whole team is outstanding. I Highly recommend them.. Thanks guys, y’all are awesome.
Awesome sales man Luay Alshehabi he always make buying a vehicle easy.
Great dealership with a lot of inventory. Ask for Jordan Himel in sales to get you all set up with your new Acura!
The service was absolutely great. Each employee that helped out was nice! But… shoutout to Mr. Mike L. for all of the help, guidance, and professionalism.
We had a great experience at Acura in Lafayette. Michael Lacour was our Salesman and he did a great job!
Had a perfect experience. Michael LaCour got me a great deal on a new Integra Type S. My fiancé and I drove 7 hours down from Alabama to pick it up. Had a great trip, will definitely be back for my next car if possible.
Michael Lacour was very pleasant to work with. A genuine guy looking to help anyone to have a great experience at Acura.
I worked with Taylor at Acura of Lafayette and she made my buying experience super easy! This was my 3rd Acura purchase and she surpassed the first two experiences.
The service at Acura Lafayette is incredible. They are fast and the car wash is a nice perk.
Thank you Luay Alshehabi for your help with our new car!! He literally ran around the lot for us!! We are loving our new ride!!
Really great place to buy a used car from. My daughter bought a Jeep from them online. They found a couple minor things wrong with it, told her and fixed them before we picked the Jeep up. Kayla Bouy was awesome to deal with.
As I arrived at the service area I received a friendly greeting and introduced to my service representative. I was given the estimated time needed for my service and directed to the waiting area. The service waiting area is comfortable and provides snacks if desired. The service was completed and I was on my way. This was my first service experience at this dealership and I will not hesitate to use them again.
Luay was the best car dealer I’ve ever dealt with or seen. Very polite and worked very hard to get me my first used vehicle. Definitely recommend him if you come by.
I have to give a huge shout out to my Sales Lady, Jessica! She rocked my deal from start to finish. My mom told her I was in the market for a truck, and she delivered! She even convinced me to purchase a Chevy! I love it so much! Thank you, Jessica! Also huge shoutout to Rusty in finance he was a big help One satisfied customer
Took my car in for an oil change! They inspected everything and changed the oil in less than 30 minutes!! Shantell was friendly and answered all my questions!
Mr. Michael Lacour is definitely the best salesperson I’ve met. He’s very patient and informs his customers it’s always “no pressure.” He’s made my car shopping experience easy breezy!
Easy experience. The TLX Type-S is a cool car. The buying experience suited the auto.
Very friendly shuntell was very helpful..and the service was very good...
Michael Lacour was extremely helpful and professional. He got me exactly what I wanted and was not pushy. I had a great experience buying my first Acura!
First class service glad I chose Acura😄
Love my new TLX Type S. Nick was great and made the process easy. Would buy again.
I just wanted to give a huge shoutout to Jordan Himel who was my salesmen! I love my new 2023 Acura TLX! He definitely made buying a car easy and was more like a friend than a salesman! I appreciate you making buying my super sweet ride easy! We will be ongoing Acura customers for years to come! Thank you and your Acura team for everything! Y’all are awesome!! Thank you again! I’m one happy customer!
I just wanted to give a huge shoutout to Jordan Himel who was my salesmen! I love my new 2023 Acura TLX! He definitely made buying a car easy and was more like a friend than a salesman! I appreciate you making buying my super sweet ride easy! We will be ongoing Acura customers for years to come! Thank you and your Acura team for everything! Y’all are awesome!! Thank you again! I’m one happy customer!
Acura of Lafayette is to be commended for their exemplary service along with a friendly and courteous staff. A perfect example of what a dealership should be. A very satisfied customer!!
Great service! They were quick and gave my car a courtesy wash.